INSTRUCTIONS ON HOW TO UPLOAD FILES
How to Upload
IMPORTANT!! You must make it Very Clear to the scanning facility BEFORE they start your exam , that you need them to store your study as a ” 3D Volume “ and NOT as a screen shot (Print). Otherwise we can not obtain the necessary information to construct your products.
Place the CD with your 3D ultrasound on it into your CD/DVD drive, and Navigate your CD to choose the file with the extension: .dcm, .vol or .4dv These are the extensions that we use. You may have a file that has an extension that reads: .jpg . This is NOT what we use to generate your 3D model. It must be .dcm .4dv or .vol ( Note: the letters before the .dcm extension could be anything, as they are specific to that particular manufactures Ultrasound machine). Usually the file you are looking for is the largest file ( 3-100 MB)
Hint: If all this computer mumbo-jumbo is too confusing, just contact us. We will help you out, or point you in the right direction.
If you are purchasing the 3D/4D Digital Video Frame you can upload your 4D movie (the file with the extension: .avi). This is not a true 3D File, but more so a Video file. This is the movie of your 3D/4D scan that will play continuously on your Frame. If you want a picture of your family included, upload one or several .jpg image files and we will include those in the video presentation as well. Again, contact us if you get lost.
Click on the “Add Files” button. (It’s next below these instructions) . The files will start to be uploaded to our servers. If you realize that you don’t want a particular file sent, then just press the Red “X” button to Delete it. Next tap the “Upload Selected Files” button. Your upload will start. Just follow the remaining instructions and wait for your upload to complete. If you upload the wrong type of file (something other than those listed) an error message will be displayed. If so, repeat the file upload with the correct extension. If you still have problems, contact our office. We want you to have a pleasurable experience.
After uploading your files and payment was made, expect to get your products within 3-5 working days.